Joel Meza

Technology Support and Systems Specialist

Address: 2760 La Brucherie Road Unit 109 Imperial, CA 92251 United States
Direct Phone: (760) 807-8551
Email: Joelmez23@live.com


Objective Statement:

Results-oriented IT Support and Systems Specialist with proven experience in troubleshooting, system administration, and end-user support.
Eager to apply a comprehensive understanding of Information Technology Management to optimize system performance, strengthen infrastructure reliability, and deliver effective support solutions that align with strategic business objectives.


Mission Statement:

To provide reliable, secure, and scalable IT support and management that enables users to operate efficiently and supports long-term organizational growth.
Dedicated to ongoing professional development, strategic problem-solving, and delivering high-quality IT services that ensure operational continuity and maximize technology value across the enterprise.



                                                      Resume/CV

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    I am an experienced IT professional with a strong academic foundation, currently pursuing a Master's in Information Technology Management at Arizona State University and holding a Bachelor's in Computer Science. I have a proven track record in IT systems support, infrastructure management, and software development. At Imperial Valley College District (Current Employer), I provide comprehensive technical support, manage networks, maintain hardware and software systems, and support educational technologies. Previously, I worked at Keithly Williams Seeds and AT&T (Former Employers), where I handled complex IT environments, network architecture, VoIP systems, and SCADA operations. Skilled in various platforms and tools including Microsoft Azure, Active Directory, C#, ASP.NET, SQL, and Cisco networking, I combine strong technical expertise with excellent problem-solving, customer service, and collaboration skills.
    Now, as an Information Technology Manager my responsiblility is on leading the planning, coordination, and execution of all IT functions within an organization. This includes managing IT staff, overseeing the entire system, and network administration, ensuring cybersecurity measures are in place, supporting end-users, and implementing technology solutions that align with business objectives. My time as an IT Manager has been also to evaluate new technologies, manage budgets with IT coordinators, and ensure compliance with relevant regulations and standards. _______________________________________________________________________________________________________________